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Contact and policy pages

Public storefront pages for support and legal/content policies. Contact details prefer Admin Settings → Payment support fields when set.

Customer​

Contact Us (/contact)​

  1. Open Contact from the store footer/nav (or go to /contact).
  2. See contact cards:
    • Email — support email (mailto); We reply within 1–2 business days.
    • Phone — only when a support phone is configured; Mon–Sat, 10:00 AM – 6:00 PM IST.
    • Studio — business address; Visits by appointment only.
  3. Use Send us a message (contact form) to email the support address.
  4. For order status, prefer Track order (/track-order) with order ID + email.

Support email/phone are configured in Admin — Payment and support settings.

Policy and about pages​

PagePath
About Us/about
Privacy Policy/privacy-policy
Return Policy/return-policy
Shipping Policy/shipping-policy

Content and SEO for these pages are edited in Admin Ecommerce → Pages (/ecommerce/pages) — see Banners, SEO, and reviews.

Staff​

  1. Keep Support email / Support phone accurate under Admin Settings → Payment.
  2. Update policy copy under Ecommerce → Pages.
  3. Optional SEO for Contact and other site pages: Ecommerce → SEO → Site pages.